In this episode, we speak to Edwina Fitzmaurice – EY Global Chief Customer Success Officer – about the potential opportunity for the Metaverse and the need to build a foundation with Diversity, Equity & Inclusion in mind.
Edwina is responsible for customer success and products for Client Technology globally. She leads a network of customer success technology hubs across EMEIA, Asia-Pacific, and the Americas. She works with EY’s largest accounts on their technology strategies and implementing innovative solutions to help transform their business.
Edwina is on the board of Women in Innovation and is the chair of the Governance Committee. She is a mentor with TechStars in Los Angeles and is an active member of the G100 and World50 business community of C-suite executives.
Edwina also works with major EY accounts to help them navigate the transformative age where technology, geopolitical, environmental and demographic change is disrupting their business.
This episode is hosted by Dave Byrne.
Edwina recently presented her view on the metaverse at our Digital Irish New York event – here is some of the content Edwina shared: